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IT Support

We provide day-to-day technical support so that your team can focus on their work instead of on faults. We handle user tickets, diagnose problems with workstations, servers, printers and software, and deliver both remote assistance and on-site help in Warsaw. We monitor device health, updates and disk space to catch issues before they stop work. We keep hardware and licence records, manage accounts and permissions, and handle new workstation rollouts and equipment handover processes. Support scope, response times and out-of-hours arrangements are agreed individually in the contract.

Scope of service

  • We provide day-to-day technical support so that your team can focus on their work instead of on faults.
  • We handle user tickets, diagnose problems with workstations, servers, printers and software, and deliver both remote assistance and on-site help in Warsaw.
  • We monitor device health, updates and disk space to catch issues before they stop work.
  • We keep hardware and licence records, manage accounts and permissions, and handle new workstation rollouts and equipment handover processes.
  • Support scope, response times and out-of-hours arrangements are agreed individually in the contract.

How we work

  1. 01

    Discovery

    We inventory the environment and establish business objectives and regulatory requirements.

  2. 02

    Design

    We present the scope of service, SLA parameters and escalation procedures for approval.

  3. 03

    Implementation

    We deliver within agreed maintenance windows, documenting every change.

  4. 04

    Operations

    We monitor, report and evolve the environment on the cycle set out in the agreement.

Other services

Cyber Security

Protecting your data and infrastructure against cyber threats. We deploy controls, monitor and manage risk, and carry out security audits. Endpoint protection, firewalls, data encryption and continuous threat analysis.

Scope of service

Cloud Infrastructure

Flexible solutions that let your resources scale. We handle cloud migrations and keep environments secure and performant. We work with AWS, Google Cloud and Microsoft Azure, optimising cost and data availability.

Scope of service

Web Development & Social Media

We design and deliver modern, responsive websites that pair design with function, with SEO built in. We also run social media strategy and content management — from brochure sites through to full e-commerce platforms.

Scope of service

Software Development

Bespoke software that raises throughput and automates process. From mobile applications through CRM systems to third-party integrations — we design, deliver and optimise software that supports your growth.

Scope of service

Database Administration

Full database management and tuning. Secure storage, routine maintenance, backups and disaster recovery. We shape schemas around your business, balancing performance against security.

Scope of service

Network Engineering

We design, deploy and operate local and distributed networks. High-availability topologies, device configuration and traffic monitoring give you complete control of your infrastructure.

Scope of service

Get in touch

Complete the form — tell us the topic and nature of your enquiry. Our team will come back to you as soon as possible.

We reply as quickly as possible.

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